The bridge between travel industry
exec teams and technical results.

The bridge between

travel industry strategy

and technical results.

We help travel & tourism businesses navigate & implement technical projectsfrom system modernization to new digital platformsthat create clear, measurable ROI.

We help travel & tourism businesses navigate & implement technical projects—from system modernization to new digital platforms—that create clear, measurable ROI.

We help travel & tourism businesses navigate & implement technical projects—from system modernization to new digital platforms—that create clear, measurable ROI.

We help travel & tourism businesses navigate & implement technical projects—from system modernization to new digital platforms—that create clear, measurable ROI.

Book a Free 30-Min Consultation

Book a Free Consultation

OUR PREVIOUS WORK INCLUDES

We bridge the critical gap between high-level business strategy and technical execution.

We bridge the critical gap between high-level business strategy and technical execution.

Founded on 20+ years of deep expertise in the global travel industry, our passion is solving complex legacy challenges.

Founded on 20+ years of deep expertise in the global travel industry, our passion is solving complex legacy challenges.

We partner with clients to lead the hands-on delivery of projects that truly transform a business.


How? Read on↓

We partner with clients to lead the hands-on delivery of projects that truly transform a business.


How? Read on↓

£78M+ Revenue Generation

Organization: VisitBritan

Challenge: Needed to modernise its B2B trade engagement and training platforms to drive new visitor revenue.

Solution: Led the full project lifecycle for a new multi-language digital trade platform and re-engineered the 'BritAgent' training program.

Result: Delivered £26M in incremental visitor spend from the new website and an additional £52M from the training platform, boosting conversions from 9% to 36%.

Organization: VisitBritan

Challenge: Needed to modernise its B2B trade engagement and training platforms to drive new visitor revenue.

Solution: Led the full project lifecycle for a new multi-language digital trade platform and re-engineered the 'BritAgent' training program.

Result: Delivered £26M in incremental visitor spend from the new website and an additional £52M from the training platform, boosting conversions from 9% to 36%.

Start your revenue project

Start your revenue project

Start your revenue project

Digital Strategy

Platform Re-engineering

Full Project Lifecycle

B2B Channel Alignment

Revenue Growth

Legacy System Replacement

Global IT Coordination

Process Automation

Business Intelligence

User Adoption & Training

Risk Mitigation

System modernisation & Automation

Company: Cosmos Tours Ltd.

Challenge: The business was running on an outdated legacy operating system, creating inefficiency and poor data quality.

Solution: Managed the entire end-to-end replacement of the core legacy system, coordinating global IT teams and training all users to ensure a seamless transition with zero business disruption.

Result: Revolutionised management reporting and business intelligence, eliminating manual processes and providing a stable, scalable platform for future growth.

Company: Cosmos Tours Ltd.

Challenge: The business was running on an outdated legacy operating system, creating inefficiency and poor data quality.

Solution: Managed the entire end-to-end replacement of the core legacy system, coordinating global IT teams and training all users to ensure a seamless transition with zero business disruption.

Result: Revolutionised management reporting and business intelligence, eliminating manual processes and providing a stable, scalable platform for future growth.

Support your modernisation

Support your modernisation

Support your modernisation

Process Efficiency & Revenue Capture

Company: Virgin Atlantic Airlines

Challenge: A slow 12-week corporate account onboarding process was causing revenue leakage and poor client satisfaction.

Solution: Re-engineered the entire implementation strategy, slashing new account implementation time by 75% (to just 3 weeks).

Result: Directly generated £8M in incremental revenue and dramatically improved corporate partner relations.

Company: Virgin Atlantic Airlines

Challenge: A slow 12-week corporate account onboarding process was causing revenue leakage and poor client satisfaction.

Solution: Re-engineered the entire implementation strategy, slashing new account implementation time by 75% (to just 3 weeks).

Result: Directly generated £8M in incremental revenue and dramatically improved corporate partner relations.

Find your efficiency gains

Find your efficiency gains

Find your efficiency gains

Process Re-engineering

Onboarding Strategy

Client Satisfaction Increase

Performance Improvement

Business Development

Commercial Strategy

Key Account Management

Affiliate Program

Contract Negotiation

End-to-end Revenue Support

Commercial Business Development

Company: Holiday Taxis

Challenge: Needed to expand market share and secure new high-value partners.

Solution: We led new business development initiatives, focusing on XML and affiliate partnerships with major industry players.

Result: Secured £1.8M in new net turnover by negotiating exclusive transfer provision contracts with key accounts.

Company: Holiday Taxis

Challenge: Needed to expand market share and secure new high-value partners.

Solution: We led new business development initiatives, focusing on XML and affiliate partnerships with major industry players.

Result: Secured £1.8M in new net turnover by negotiating exclusive transfer provision contracts with key accounts.

I need this

I need this

I need this

Relax, you're supported by 20+ years of experience

Relax, you're supported by 20+ years of experience

Ready to solve your next challenge? We're here to help.

Whether it's a full-scale transformation or a specific, high-impact project, it all starts with a conversation. Reach out today to discuss your vision, and we'll map out the first steps together.

Relax, you're supported by 20+ years of experience

Ready to solve your next challenge? We're here to help.

Whether it's a full-scale transformation or a specific, high-impact project, it all starts with a conversation. Reach out today to discuss your vision, and we'll map out the first steps together.

ROI Focused

Our success is measured by yours. We build solutions designed to deliver a measurable, positive impact on your business.

Partnership-Driven Delivery

We integrate directly with your team to understand your strategic goals, not just the technical requirements.

Clarity First

We provide a clear, actionable plan and map out the first steps together. No jargon, just a focus on results.

Full Lifecycle Support

From initial strategy to full implementation and team training, we are with you at every stage of the journey.

ROI Focused

Our success is measured by yours. We build solutions designed to deliver a measurable, positive impact on your business.

Partnership-Driven Delivery

We integrate directly with your team to understand your strategic goals, not just the technical requirements.

Clarity First

We provide a clear, actionable plan and map out the first steps together. No jargon, just a focus on results.

Full Lifecycle Support

From initial strategy to full implementation and team training, we are with you at every stage of the journey.

ROI Focused

Our success is measured by yours. We build solutions designed to deliver a measurable, positive impact on your business.

Partnership-Driven Delivery

We integrate directly with your team to understand your strategic goals, not just the technical requirements.

Clarity First

We provide a clear, actionable plan and map out the first steps together. No jargon, just a focus on results.

Full Lifecycle Support

From initial strategy to full implementation and team training, we are with you at every stage of the journey.

Purpose-built transformation for the travel industry.

Book a Free 30-Min Consultation

Schedule a call with our founder, Russell Knight

© 2025 KL Group. All rights reserved. | Made with care in Bali by Adora Li

Purpose-built transformation for the travel industry.

Book a Free Consultation

Schedule a call with our founder,
Russell Knight

© 2025 KL Group. All rights reserved.

Made with care in Bali by Adora Li

Purpose-built transformation for the travel industry.

Book a Free Consultation

Schedule a call with our founder,
Russell Knight

© 2025 KL Group. All rights reserved.

Made with care in Bali by Adora Li

Purpose-built transformation for the travel industry.

Book a Free Consultation

Schedule a call with our founder,
Russell Knight

© 2025 KL Group. All rights reserved.

Made with care in Bali by Adora Li

Purpose-built transformation for the travel industry.

Book a Free Consultation

Schedule a call with our founder,
Russell Knight

© 2025 KL Group. All rights reserved.

Made with care in Bali by Adora Li